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Privacy Statement
Buxton Real Estate Group Pty Ltd
ACN
101 445 970 and its related entities are committed to preserving
your privacy. This Privacy Statement sets out how we collect
and manage personal information, and the steps we take to protect
it. |
How and why we collect information
In the course of providing our services, we collect personal information in a variety of ways. For example, we collect information when you:
- become
a client or debtor of Buxton,
- enter
into a rental agreement or lease,
- make an
enquiry about our services,
- ask to
be placed on one of our mailing lists,
- apply
for a job with us, or
- visit
our web site.
Information
provided by you
You provide most of
the personal information directly to us and for a specific
purpose. For example, when you are a prospective purchaser
or vendor of real estate or request to be placed on
a mailing list, we collect your contact details so that
we can provide you with the information or advice you
need.
When you apply for
a job with us, we collect information about your qualifications
and we may ask you to undertake certain tests as part
of our recruitment process. Similarly, if you enter
into a rental agreement or lease, we may collect personal,
employment and financial information from you.
Information
provided by third parties
Our staff or other
Buxton offices may pass on your contact details so that
we can send you product or property information or ask
you if you wish to be placed on one of our mailing lists.
Likewise, for marketing purposes, we may access various
databases in the public domain and obtain referrals
from our existing clients.
If you apply to enter
into a rental agreement or lease, you may be the subject
of a credit check conducted by an authorised credit
agency.
Sensitive
Information
We do not collect sensitive
information such as your race, religion, beliefs or
sexual preference, except where you have consented or
where we are permitted or required by law to do so.
How we use
the information we collect
We use personal information
primarily for the purpose for which it was collected.
Because most of our information is collected from you
directly, you will normally be aware of the purpose
of the collection.
Use
of the information for a secondary purposeWe may sometimes use
the personal information we collect for a secondary
purpose, that is, for use in a way different from the
original reason for collection. We will only do this
in the following circumstances:
- where you have consented,
- where the secondary purpose is
directly related to the primary purpose, and you would
reasonably expect us to use or disclose the information
in such a way, or
- where we are permitted or required
by law, or it is in the interests of public safety
to do so.
For example, if you
are a prospective tenant from whom we collect financial
information and contact details, we may use this information
to conduct a credit check.
We may also use your
contact details to send you bulletins and information
about similar services that we provide. You are always
provided with the opportunity to notify us that you
do not wish to receive this material. |
Disclosure
of the information we collect
We will not disclose
information we collect about you to any third parties
without your prior consent. Similarly, we will not sell
any information we collect about you.
Depending on the reason
for which personal information was provided, some information
collected by one Buxton office may be disclosed to another
Buxton office.
How we protect
our information collection
We will take all reasonable
steps to ensure the security of all personal information
we collect. This involves protecting it from misuse
and loss, as well as from modification and disclosure.
The electronic databases
that hold information as well as our internal systems
are designed to restrict access to only those people
who require specific information.
In addition, your personal
information is only kept while it is required for the
purpose for which it was collected or for a permitted
secondary purpose.
Your ability
to access and correct informationWe will take all reasonable
steps to ensure that your personal information which
we collect, use or disclose is accurate, complete and
up-to-date.
If you wish to access
the information we hold about you, you are welcome to
contact us and we will respond to your request within
45 days. A handling fee may be payable so that we can
obtain the information you require.
Correcting
information
You can also request
that information about you be corrected or deleted.
This is part of our commitment to take all reasonable
steps to ensure that the information we hold is accurate,
complete and up-to-date.
Right
to refuse access or correction
We reserve our right
to refuse your request for access or correction if,
for example, we consider your request to be frivolous
or vexatious, or if we are legally entitled to do so.
If we refuse
your request, we will give you our reasons. If we refuse
your request to correct information we hold about you,
we will give you the opportunity to post a statement
of your claim where we hold your personal information.
Updating our
privacy statement
As Buxton grows and
changes, we may revise our privacy statement. We will
keep you updated on these changes by posting new versions
of our policy on our web site.
By providing your personal
information to us or by using our web site, you are
indicating your acceptance of our current policy.
Contacting us
If you have any
questions about our privacy statement, please contact
our privacy officer at privacy@buxton.com.au or by mail to:
The Privacy Officer
Buxton Real Estate Group Pty Ltd
56 Church Street
Brighton VIC 3186 |
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