With a degree in Psychology, an early career in Law Enforcement and an abiding interest in property, Diana Cox brings diverse experience to the Buxton Sandringham team. Personable, open and friendly with a clear-eyed integrity developed over years as a Police Officer, Diana has a unique ability to build trust and enhance positive connections; whether that's meeting a potential buyer for the first time or helping a vendor understand the sales process. Working closely with Richard Slade, Diana brings a rare maturity to her role - with a demeanour that intuitively builds trust amongst potential buyers and committed vendors alike. She is deeply aware of the trust her vendors have placed in her, is always focused on results and can never be distracted from her role as her vendors' best advocate. But Diana's talents extend beyond welcoming buyers and supporting vendors. Her years in the NSW Police Force and as a counsellor bring a unique perspective. An expert "people reader", Diana's abilities go beyond creating rapport, to a ready understanding of individual buyers' motivations, expectations and dislikes. In short, she is quick to understand what "pushes buttons" and inspires purchase decisions. Firmly settled in the local area, where her twins attend primary school, play basketball, cricket and football (and where she fits in time for the "family sport" of tennis), Diana understands what it is that brings buyers to choose bayside life. An experienced property investor who has recently bought her first home in the area, Diana's understanding of the market is personal ...she knows from experience the challenges and excitements buyers face as they as make the quest to live, invest and purchase by the bay.
Moving from a diverse career in the armed forces, to corporate management roles, to stellar success in real estate in New Zealand, it's no surprise that when moving to Melbourne with his Australian-born wife, Steve chose to build his career here with Buxton real estate. While researching local companies, Steve found a perfect match with Buxton's culture of integrity, professionalism and in particular, with the dynamic Sandringham team and was delighted to head up the property management department.
While noting that the properties and personalities he encounters are similar between the two countries, Steve says the forthright and Australian way of doing things is markedly different and refreshing for its positive nature of getting things done.
Whether it's achieving the best results for his clients, ensuring they have a full understanding of the letting process, or prospective tenants are carefully vetted and checked, Steve and the team bring a cautious and meticulous eye to every aspect of property management. The result is a service that is always of the highest integrity and always aimed at landlord's peace of mind. Steve is quick to point out that while a good relationship with tenants is very important, his first priority is exceeding the expectations of the landlord for whom he is working.
Head-hunted to join the Buxton team in 2012, Daniela Schell has developed formidable skills in a relatively young career in the industry. Qualified as an Agent's Representative in 2012, Daniela's property management style is informed by a natural curiosity about people and their housing choices. Always eager to learn, with an innate ability to "read" people, Daniela says her first priority is to find the right tenant for a particular property - she says happy tenants make an easy letting process - and an even easier and more rewarding experience for her landlords.
Enthusiastic and energetic, Daniela is a true "people person", who makes providing superior customer service a primary priority. Always prepared to go the extra mile, Daniela has a natural rapport with landlords and tenants at every level. Whether it's meticulously reference-checking a potential tenant, maintaining a rigorous schedule of inspections or following up promptly on maintenance issues, Daniela says her ability to build and maintain positive relationships with landlords and tenants alike is at the heart of her client service.