With a background in hospitality including several years in hotel management and function planning, James French knows what it takes to turn a milestone moment into a lifetime success. Calm, cool-headed and always in control, James' focused approach ensures his clients get the most out of their big day as he manages every detail, makes all the links and adds value to every interaction.... from the first open-for-inspection, to the fall of the auction hammer. Born into a real estate family, James has property in his blood. Since his earliest years, auctions were entertainment, values were discussed at dinner, and tales of record sales were told before bed. It's a grounding that has helped make James a particularly savvy agent; with a long-term understanding of both the wider cycles of the property environment and the individual particularities of the market in Bentleigh and beyond. With a formidable work-ethic honed by years of customer service, this hard-working agent takes a 7-day-a-week, 24-hour-a-day work-week in his stride. In fact, he's quick to comment that after years in the hotel industry, the on-call hours of the real estate industry seem relaxed. It's a attitude that ensures that James is one of the area's most approachable agents - .always ready to follow-up buyers, respond to queries, and stop for a chat that might just turn into a negotiation. A familiar face in the local area and an active Member of Mentone Grammar's old Boys Association, James is always on the lookout for ways to build his buyer network and enhance the sales opportunities for his vendors' properties. Whether it's taking a hard line in a post-auction negotiation or gently pointing out the benefits of the local area, this hospitable agent has it covered.
Passionate about property, professional about presentation and always prepared to go the extra mile, Sarah Fallace's focus is always on detail. A former home-stylist, whose business, helped vendors maximise the value in home presentation, Sarah is a "Property Perfectionist" with an unerring eye for the little things that add big value. But it's not just the possibilities and pitfalls of presentation that catch Sarah's eye. From the most complicated contractual clause, to the most demanding deadline, to the backgrounds of potential buyers, Sarah is in control of the information that guarantees a hassle-free sale. A natural communicator, whose understanding of customer service comes from running her own small business, Sarah knows that sometimes the most important detail is simply to make vendors feel comfortable and buyers feel at home. Working closely with Simon Wood, Sarah's experience as a long-term Bentleigh area resident adds a rare depth of local knowledge to a formidably knowledgeable team. Having bought, sold, renovated and resold throughout the area, as well as worked closely with builders, developers and agents here, Sarah is both well-connected and well-positioned to show her vendors' properties to the largest group of potential buyers in the best possible light. A McKinnon Secondary College parent who enjoys all the lifestyle benefits of "the Zone", Sarah intuitively understands the advantages and properties that bring vendors, developers and owner-occupiers to buy and invest here. Whether its growing a family or building wealth (or both), Sarah's experience inside (and outside) the Zone hits the spot!
Raised, educated and firmly situated in Bentleigh East, Dimitri is a lifetime local with a strong appreciation for the life of the locale. With studies in Business at Deakin University and a broad hands-on business background, Dimitri's career spans the Finance and Insurance industry with Sales experience in Melbourne and interstate. But it was his time with a Sports Management agency that provided Dimitri's career "light-bulb moment"; when he realised that his commitment to his clients and his talent for building relationships were at the heart of his successes. It was a realisation that now forms the basis of Dimitri's approach, as represents his clients' best interests and make his successes their own. To Dimitri, this means more than just a great selling price, he stakes his reputation on ensuring his clients enjoy a stress-free experience. As the go-to person throughout the sales process, Dimitri is focused on understanding vendors' needs and putting them foremost - whether that's ensuring marketing materials come together without a flaw, feedback from open-for-inspections is promptly communicated, and suction bidding and sales negotiations are always maximised. Always energetic and unfailingly enthusiastic, Dimitri is a recognised leader, holding a leadership position in his final year at De La Salle College and proactively maintaining the educational, sporting and friendship networks that add real value to service. But it's the experience of his clients that he values the most, as at every stage of the sales process, he leads the way to provide superior service.
Born into the real estate industry, bred in the Bentleigh area, Sasha Pat has property in her blood and her local area in her heart! A natural communicator who studied Public Relations at Deakin University, Sasha has a strong connection to the local real estate market - with a family business building and developing in the area across decades and through multiple property cycles. This connection to the local real estate market has fuelled Sasha's passion for the industry as she has seen the lifestyle, homes and rewards that characterise this booming area. Working closely with Simon Wood and Simon Pintado, Sasha is the organisational centre around which the two Simons sales successes revolve, as she ensures that every step of the sales process is simply seamless. An intuitive organiser whose day is ordered by comprehensive checklists, a tight timetable and a commitment to being both proactive and responsive, Sasha finds her background in Public Relations adds depth to her already formidable skills. Whether it's opening avenues of discussion with potential buyers, responding promptly to vendors' queries, or passing on feedback from open-for-inspections, Sasha's communication skills are an invaluable resource. While Sasha's warmth and approachability are undeniable, it's her ability to direct every interaction towards a successful outcome that adds the greatest value. Always competitive and endlessly energetic, Sasha's desire to win is always evident, so it's no surprise to discover that she was a competitive tennis player... and is now competitively in the market looking to purchase her first property!!
Simon has strong ties to the area, which extend from playing junior and senior football with Ormond Football Club; junior and senior cricket at South Caulfield Cricket Club and daily fitness training at a favourite off-Centre Rd gym. As a lifetime local and the father of young twins, Simon's lifestyle keeps him well-grounded in the area as he works, play and brings up his young family in Bentleigh East - alongside the many families he has helped secure a place and build wealth here. Keeping with the local area, Simon completed high school at Caulfield Grammar in the year 2000. In addition, with a business degree from Latrobe University and a background in high-level high-volume sales, Simon Wheller is a consummate sales professional with a solid understanding of the marketplace and a strong strategic focus. As a former sales account manager to a large hardware chain, Simon has developed business lines, managed product ranges and been responsible for sales of more than $60m a year. Yet it's the opportunity to work one-on-one in the business of selling a client's most important asset that really inspires him. Simon has an endlessly energetic nature with an exceptional talent for presenting and communicating. Simon's pro-active approach helps buyers see benefits, appreciate value and understand the need to act quickly to achieve their goals.
A property professional since the early 2010s, Felicity Locandro offers her clients a rare blend of business acumen and creative talent ...first in evidence as she simultaneously completed a degree in Fine Arts and built her own photography business! Starting out in real estate as the assistant to a fast-paced agency director, Felicity continues to work with the area's key players (including developers, builders and investors) alongside some of the industry's most well-connected and widely-networked agents. These connections are at the heart of Felicity's success. She sees the four weeks of the sales campaign as just the start, as she builds on initial contact to create ongoing relationships amongst vendors and buyers alike. Her deep understanding of the sales process ensures that every opportunity is optimised; whether it's using an expert eye to ensure vendors' homes are presented for maximum effect, overseeing photography at a professional standard, or ensuring that media and marketing materials are both accurate and eye-catching. With involvement in hundreds of successful sales over the years, Felicity is confident of her skills and the skills of the team around her. Even during the toughest negotiation or most apathetic auction, Felicity remains unfailingly positive. Her faith in her abilities and those of the team around her instils enduring confidence - as she encourages vendors to trust the professionals, trust the process, and trust that the Buxton team will achieve a beyond-expectation result. This same positivity drives Felicity's life outside work. Born in the Bentleigh area, Felicity spent her teenage years in Hong Kong with her family before choosing to return to the locale she knows (and loves) the best to build her career. The booming development environment and increasingly international market she found on returning is her perfect fit - providing endless opportunity to build connections, put the process to work and exceed her clients' expectations.
Commencing her career over 10 years ago, Lauren has experienced almost everything a Property Management role has to offer. Lauren's extensive experience, knowledge & understanding of the Property Management Business allows her to facilitate stress-free outcomes for her landlords and tenants whilst maintaining the highest level in Customer Service.
With over eight years experience in the Bayside area, from East Melbourne in the north, to Mordialloc in the south, Lauren continues her commitment to Customer Service as Senior Property Manager at Buxton Bentleigh and puts a strong focus on communication, relationship development & meeting customer needs & expectations.
Educated at St. Paul's Primary, followed by Our Lady of the Sacred Heart College, Lauren has strong ties to the Bentleigh area with a familiarity for local Real Estate borne by long-term residency. Living in the area for over 30 years, Lauren has formed strong connections to local tradespeople & service providers and looks forward to building long-term relationships with her landlords & tenants.
Approachable & friendly, Lauren has travelled extensively throughout Europe, UK & Asia. In her time off, keen pursuits are netball, gym & spending time with friends & family.
Inspired to build a career in the real estate industry by its dynamic pace and its people focus, Phoebe Righetti has gained a well-earned reputation for her energy, enthusiasm and effective communicative abilities.
Joining Buxton Bentleigh in early 2008, Phoebe found a like-minded team - all committed to getting out and about in the service of their clients. With family and friends already working the industry, Phoebe also confesses to an interest in the trends and cycles of the market, especially in the local area in which she spends so much of her time!
As befits a property manager with an aversion to sitting still, Phoebe takes a personalised and professional approach, planning every day with time away from the office and in the homes of her clients. With an affable personality and a genuine interest in people, she sees building relationships with landlords, tenants and maintenance contractors as central to her role in maintaining quality properties and retaining a strong rapport with her clients.
At the end of the day it is also at the heart of Phoebe's management style, she wants her clients to know she is out there looking after their tenants, their property... and their investment.
Born and bred by the bay and educated at Star of Sea, Phoebe has a strong social network in the local area that mirrors her extensive network of property contacts. An avid Australian Rules fan, Phoebe enjoys supporting her beloved Melbourne Football Club when out of office as well as spending quality time with friends and family.
More than just a "people person" Jaryd Bray is a "people expert" whose ability to read, relate to, and connect with people at all levels adds real value to the leasing process. Educated at Melbourne Grammar, with a major in Criminology at the University of Melbourne, and a decade of experience in customer service (including at the prestigious Melbourne Cricket Club), Jaryd - has both the qualifications and talent to make rewarding decisions on behalf of his landlords.
Both thorough and intuitive, Jaryd is quick to note that his role involves a strong balance between proven facts and personal judgement. His own good judgement is just the start, Jaryd is meticulous in reference checking and research - never stopping until he has a clear and complete picture of the potential tenant. It's an approach that brings success; as he finds his initial judgements are born out by the written and anecdotal information he uncovers.
But it's not just about selecting the most appropriate tenant. Expert in managing the personalities and interests on both sides of a lease, Jaryd's approach is founded in a respect for both his clients' and tenants' interests. Committed to open and easy communication, Jaryd says transparent communication is the key to a successful relationship and he is always prepared to stand by his recommendations - either for, or against, a particular tenant.
Originally drawn to work at the MCC by a love of sport, Jaryd remains highly active - with a love for playing tennis spilling over into a sideline passion for spectating at sport of all types. Brought up in the country (in the beautiful Macedon Ranges), Jaryd has personal experience of the value of 'home' and of the importance of helping tenants find their place in the world. Always prepared to go the extra mile for both tenants and landlords, Jaryd looks for a win-win ...and the most winning deal for his landlord.