A retail sales specialist and small business owner who has built successful businesses (including a local Brumby's Franchise) since the age of 24, Lori Ille brings a rare depth of experience to the world of real estate. Working in partnership Kosta Mesaritis, Lori's background adds real value to her role as Kosta's vendors' "go-to" person ...bringing a pro-active level of customer service that comes with having been an "own-boss" for so many years. A true multi-tasker who is as comfortable with changing light-globes as she is with reading contracts, Lori is never afraid to get her hands dirty on her vendors' behalf. With years of diverse business experience, Lori describes herself as a "Jack-of-all-trades", whose understanding of buyers of all demographics, budgets and cultures is enhanced by a genuine interest in individuals... and an intrinsic ability to build relationships. A Bentleigh area property owner for most of her adult life, Lori's own forays into dual occupancy development have given her a unique understanding of the market. Well-connected and highly knowledgeable, Lori has a personal understanding of the challenges and stresses faced by vendors ..and a unique insight into the needs and expectations of buyers and developers. Taking the demands of a young family in her stride, Lori is a high-energy natural who's workday flows naturally into family life as she builds networks, creates contacts and makes friends throughout the community on a daily basis. A former ballerina, who maintains fitness with the occasional dance class and regular Pilates, Lori's energy knows no bounds ...although she does admit her favourite times involve loading up the pram, heading off to Centre Rd for a latte and watching the world go by!
With a background in hospitality including several years in hotel management and function planning, James French knows what it takes to turn a milestone moment into a lifetime success. Calm, cool-headed and always in control, James' focused approach ensures his clients get the most out of their big day as he manages every detail, makes all the links and adds value to every interaction.... from the first open-for-inspection, to the fall of the auction hammer. Born into a real estate family, James has property in his blood. Since his earliest years, auctions were entertainment, values were discussed at dinner, and tales of record sales were told before bed. It's a grounding that has helped make James a particularly savvy agent; with a long-term understanding of both the wider cycles of the property environment and the individual particularities of the market in Bentleigh and beyond. With a formidable work-ethic honed by years of customer service, this hard-working agent takes a 7-day-a-week, 24-hour-a-day work-week in his stride. In fact, he's quick to comment that after years in the hotel industry, the on-call hours of the real estate industry seem relaxed. It's a attitude that ensures that James is one of the area's most approachable agents - .always ready to follow-up buyers, respond to queries, and stop for a chat that might just turn into a negotiation. A familiar face in the local area and an active Member of Mentone Grammar's old Boys Association, James is always on the lookout for ways to build his buyer network and enhance the sales opportunities for his vendors' properties. Whether it's taking a hard line in a post-auction negotiation or gently pointing out the benefits of the local area, this hospitable agent has it covered.
Passionate about property, professional about presentation and always prepared to go the extra mile, Sarah Fallace's focus is always on detail. A former home-stylist, whose business, helped vendors maximise the value in home presentation, Sarah is a "Property Perfectionist" with an unerring eye for the little things that add big value. But it's not just the possibilities and pitfalls of presentation that catch Sarah's eye. From the most complicated contractual clause, to the most demanding deadline, to the backgrounds of potential buyers, Sarah is in control of the information that guarantees a hassle-free sale. A natural communicator, whose understanding of customer service comes from running her own small business, Sarah knows that sometimes the most important detail is simply to make vendors feel comfortable and buyers feel at home. Working closely with Simon Wood, Sarah's experience as a long-term Bentleigh area resident adds a rare depth of local knowledge to a formidably knowledgeable team. Having bought, sold, renovated and resold throughout the area, as well as worked closely with builders, developers and agents here, Sarah is both well-connected and well-positioned to show her vendors' properties to the largest group of potential buyers in the best possible light. A McKinnon Secondary College parent who enjoys all the lifestyle benefits of "the Zone", Sarah intuitively understands the advantages and properties that bring vendors, developers and owner-occupiers to buy and invest here. Whether its growing a family or building wealth (or both), Sarah's experience inside (and outside) the Zone hits the spot!
Commencing her career over 10 years ago, Lauren has experienced almost everything a Property Management role has to offer. Lauren's extensive experience, knowledge & understanding of the Property Management Business allows her to facilitate stress-free outcomes for her landlords and tenants whilst maintaining the highest level in Customer Service.
With over eight years experience in the Bayside area, from East Melbourne in the north, to Mordialloc in the south, Lauren continues her commitment to Customer Service as Senior Property Manager at Buxton Bentleigh and puts a strong focus on communication, relationship development & meeting customer needs & expectations.
Educated at St. Paul's Primary, followed by Our Lady of the Sacred Heart College, Lauren has strong ties to the Bentleigh area with a familiarity for local Real Estate borne by long-term residency. Living in the area for over 30 years, Lauren has formed strong connections to local tradespeople & service providers and looks forward to building long-term relationships with her landlords & tenants.
Approachable & friendly, Lauren has travelled extensively throughout Europe, UK & Asia. In her time off, keen pursuits are netball, gym & spending time with friends & family.
Inspired to build a career in the real estate industry by its dynamic pace and its people focus, Phoebe Righetti has gained a well-earned reputation for her energy, enthusiasm and effective communicative abilities.
Joining Buxton Bentleigh in early 2008, Phoebe found a like-minded team - all committed to getting out and about in the service of their clients. With family and friends already working the industry, Phoebe also confesses to an interest in the trends and cycles of the market, especially in the local area in which she spends so much of her time!
As befits a property manager with an aversion to sitting still, Phoebe takes a personalised and professional approach, planning every day with time away from the office and in the homes of her clients. With an affable personality and a genuine interest in people, she sees building relationships with landlords, tenants and maintenance contractors as central to her role in maintaining quality properties and retaining a strong rapport with her clients.
At the end of the day it is also at the heart of Phoebe's management style, she wants her clients to know she is out there looking after their tenants, their property... and their investment.
Born and bred by the bay and educated at Star of Sea, Phoebe has a strong social network in the local area that mirrors her extensive network of property contacts. An avid Australian Rules fan, Phoebe enjoys supporting her beloved Melbourne Football Club when out of office as well as spending quality time with friends and family.
More than just a "people person" Jaryd Bray is a "people expert" whose ability to read, relate to, and connect with people at all levels adds real value to the leasing process. Educated at Melbourne Grammar, with a major in Criminology at the University of Melbourne, and a decade of experience in customer service (including at the prestigious Melbourne Cricket Club), Jaryd - has both the qualifications and talent to make rewarding decisions on behalf of his landlords.
Both thorough and intuitive, Jaryd is quick to note that his role involves a strong balance between proven facts and personal judgement. His own good judgement is just the start, Jaryd is meticulous in reference checking and research - never stopping until he has a clear and complete picture of the potential tenant. It's an approach that brings success; as he finds his initial judgements are born out by the written and anecdotal information he uncovers.
But it's not just about selecting the most appropriate tenant. Expert in managing the personalities and interests on both sides of a lease, Jaryd's approach is founded in a respect for both his clients' and tenants' interests. Committed to open and easy communication, Jaryd says transparent communication is the key to a successful relationship and he is always prepared to stand by his recommendations - either for, or against, a particular tenant.
Originally drawn to work at the MCC by a love of sport, Jaryd remains highly active - with a love for playing tennis spilling over into a sideline passion for spectating at sport of all types. Brought up in the country (in the beautiful Macedon Ranges), Jaryd has personal experience of the value of 'home' and of the importance of helping tenants find their place in the world. Always prepared to go the extra mile for both tenants and landlords, Jaryd looks for a win-win ...and the most winning deal for his landlord.