Integrity, trust, loyalty. After more than a decade dedicated to customer service excellence, James not only understands the power of these character elements, they form the cornerstone of every one of his real estate relationships.
Armed with carefully honed communication and listening skills, James fresh, enthusiastic and energetic approach ensures he quickly understands client concerns or desires and with the utmost care and attention, is able to guide them smoothly through the buying or selling process.
Naturally tenacious, hard working and truly passionate about going the extra mile, James vast network of connections and exemplary service track record prove he certainly delivers what he promises and in fact, takes great pride in consistently exceeding expectations.
Successful real estate outcomes are most certainly about price, but just as importantly, rely on building strong relationships through excellent service and the utmost professionalism. James accomplishments are proof positive of this.
Away from work, James most important priority is spending time with his family. Living locally means he can combine this with his love for the sun, Melbourne's magnificent beaches and AFL footy whilst also managing to kick the ball around for Middle Park FC.
Professionalism that's defined by honesty, integrity and an unwavering commitment to success are just a few of the outstanding qualities for which Zoe is so consistently praised. No wonder she's amongst the top performing female agents in St Kilda in 2016 (as per REA statistics)!!
Born in Brighton and growing up surrounded by her parents' successful property development business, Zoe's innate understanding of the real estate process and priorities has created an enviable foundation for her property career. This, enriched later by her architectural drafting studies, combined with her lifelong love for and experience of the Bayside area, mean her client's not only benefit from her professional excellence, but her mastery of the property landscape and the unique motivators that drive a Bayside lifestyle decision.
Away from work Zoe enjoys the unique waterside lifestyle an Albert Park address provides with her three gorgeous dogs and is an indomitable St Kilda Football Club supporter. Embracing her gifts of dedication, focus and competition, Zoe holds a 2nd Dan Black Belt in Karate. Now, she's an agent you certainly want in your corner!
Brianna's passion for Melbourne and love of the Bayside area in particular has seen her exchange a successful career in the Perth property market for exciting opportunities with Buxton St Kilda.
As an accomplished sports person, Brianna is convinced that achieving the best outcomes for her vendors is all about working as a team and facilitating high levels of communication between all involved parties. Her professionalism, undoubted interpersonal skills and attention to detail mean that opportunities are maximized and potential purchasers are fully engaged throughout the selling process.
"I am a firm believer in leaving absolutely nothing to chance when it comes to real estate. I never lose focus of the fact that the sale of a home or investment property is often a major life event and our vendors deserve nothing less than an outstanding and tireless effort from their sales team." This dedication has resulted in the achievement of excellent outcomes and multiple awards for Brianna who's "can do" attitude fits perfectly with the Buxton St Kilda philosophy.
Living and working in the Bayside area is a dream come true for Brianna as she looks forward, along with the Buxton St Kilda team, to bringing superior levels of service and exceptional outcomes to local property owners.
"I have rarely seen anyone receive so many accolades and messages from clients as Brianna. This is testimony to her dedication and high standard of service"
David Airey Managing Director of Airey Real Estate & Former President at the Real Estate Institute of Western Australia
It is no exaggeration to claim that what Christine doesn't know about real estate generally and property management in particular probably isn't worth knowing.
Her authoritative knowledge and understanding of the industry, gained over an extensive and illustrious 24 year career, ensures Buxton St Kilda's property owners are provided with a property management service of complete professionalism.
Unperturbed by any issues that occur during the course of a lease and able to quickly and effectively resolve matters to her clients' advantage, Christine possesses a comprehensive command of all relevant legislation.
Her achievements as an Office Manager, sound working knowledge of Landlords Insurance having assisted a Landlord Insurance company set up their Melbourne and Perth offices and her backgound in book-keeping reflect Christine's consummate efficiency and offer landlords further confidence that their property is in the hands of a career professional who has a track record unmatched in her field.
Why would you entrust your real estate asset to anyone less qualified?
Chelsey clearly, consistently demonstrates all the skills and attributes required to succeed in her role as Manager of our property management department.
Her enjoyment of client interaction and the constant energy associated with working in a fast paced environment underpinned the conscientiousness Chelsey has always applied to the task of managing any property in her care. In addition, her leadership skills and the exceptional role model she represents ensure she provides expert guidance to our committed team.
Professionally and personally committed to the area, Chelsey, who is local resident, achieves a work/life balance that ensures she stays fresh and prepared to devote all the energy necessary to providing the exceptional service that continues to be the hallmark of her career. Always friendly and hardworking, Chelsey prides herself on her honesty, reliability and her trustworthy nature - attributes that are reflected by the work of her team. She has an outstanding track record in a profession where different demands and diverse challenges arise on a daily basis.
Jirrima's extensive grounding as a property manager not only reflects his outstanding professionalism, it also provides him with the perfect background for success as the Business Development Manager of our Albert park office.
An enthusiasm and an excitement characterize Jirrima's approach to his career and his positivism has a profound influence on everyone with whom he works.
His thorough market knowledge, up to date awareness of issues and assured personal understanding of the bayside area, he is a St Kilda resident of several years' standing, all contribute to Jirrima's exceptional ability to meet the challenge of generating business for our property management team.
Always keen on being outdoors, Jirrima's pursuits, including snowboarding and mountain bike riding are matched closer to home by his participation in soccer and squash.
Career progression from receptionist roles, to administration responsibilities to property management has given Samantha a complete grounding in all the elements that are crucial to an individual's ability to effectively address the demands of managing investment properties in today's market.
Local knowledge and an appreciation of clients' priorities underpin Samantha's instinctive efficiency and complement the calm competence she shows under pressure. She is able to effectively find resolutions when issues arise and her capacity to communicate means she quickly inspires confidence in people.
A regular traveller overseas, Samantha's love of Europe matches her fondness for the environs of St Kilda and the surroundings areas.
She is an engaged, energetic, totally professional property manager who understands that success - for all parties - can only be guaranteed by her commitment to creating the best possible circumstances for clients and tenants alike.
A complete commitment to real estate has seen Emily amass a wealth of experience and develop a deep understanding of her responsibilities, well beyond her eight years as a property professional.
Early Office Management roles before an extended period traveling the world from Dubai helped prepare her for the demands of an Executive Assistant position in Sales and Leasing. Here her finely tuned organizational skills, instinctive attention to detail and consistent contribution to success formed the solid foundation of a skill set that is now perfectly in sync with her Property Management focus.
Personable, engaging and with an easy professionalism, Emily is able to quickly understand and respond to the concerns of both her landlords and tenants, convey clear information and institute solid solutions that nurture strong capital growth and consistent returns on investment.
Outside of work, Emily enjoys socializing with friends and family and physical activities such as Pilates and walking in the Botanical Gardens.
Well organized by nature, supremely efficient and proudly hard working, Alexia's innate abilities form the perfect foundation for the diverse skill set she has developed and continues to refine in her role as property manager.
From a high performing customer service background, Alexia has made the transition to real estate with exceptional success. Thriving on the daily challenges and varied responsibilities of property management, she applies her respected maturity and confidence to meeting and then exceeding the most demanding of expectations, driven only by an unwavering dedication to her client's success. Her consistently positive reviews from property owners and tenants alike are a fine testament to this outstanding service and support.
Totally committed to professionalism, Alexia is currently undertaking study for her real estate licence, a rigorous addition to an already busy life! She holds a Degree in Psychology and when not at work, loves brunch in Port Melbourne before visiting the South Melbourne Market or just relaxing with her cat Neville.
Client relations and customer service skills that were acquired and developed by Emily in the hospitality industry translate ideally to the residential real estate context - in particular to the range of responsibilities relevant to succeeding in property management.
Emily's ability to handle all the enquiries and issues that can arise during the course of a lease is characterized by an assuredness and efficiency that immediately wins the confidence of tenants and landlords alike.
A tertiary graduate who is the holder of a Bachelor of Education, Emily has also excelled in the personal pursuit of playing a key role in running a highly popular calisthenics club.
Her energy and her approach are beautifully suited to Buxton St Kilda - and accurately reflect the way in which the entire property management team strives to deliver exceptional service.
Julia's passion and professionalism have found the perfect context in the property industry, a field ideally suited to her ability to handle heavy workloads and complete tasks on time - crucial to success in such a fast paced environment. During a career notable for her dedication and reliability, Julia's commitment to the Buxton brand - and the St Kilda office in particular - underpins her enthusiasm for overseeing effective marketing campaigns for all our properties. From four family homes to entry level or investment apartments, each listing receives the same impeccable service from Julia. Her support of our sales team is driven by her outstanding ability to multitask, her proficiency in digital media marketing and the ease and effectiveness with which she communicates with client and colleagues alike.
Staying fit and exercising regularly are important to Julia, who enjoys running and has had a love of swimming since she was 5 years old - she now finds it a great way to relax and take any work stress away.
Completion of any real estate transaction relies on not just a few but an extensive range of highly specialized tasks. An exceptional real estate experience, on the other hand, requires a tight knit team of highly skilled professionals, each firmly committed to their own individual roles yet working closely together as a team to achieve the utmost success for each and every one of their clients. Who coordinates these forces, who funnels the flow of critical information, the exhaustive box ticking, the looming deadlines, the necessary tasks undertaken to achieve any sale's triumphant conclusion?
At Buxton Port Phillip, the answer to this question is Alana, our Marketing and Campaign Manager. With a Bachelor of Commerce (Marketing) from Monash University, it's Alana that uses her superior organizational skills, meticulous attention to detail and effective problem solving to wrangle every detail of a property's advertising campaign together. From arranging photography to ensuring print deadlines are met, her never forgotten aim is to deliver a smooth, effortless, exceptional real estate experience for hundreds of clients every year.
When not at work, Alana loves to exercise, Pilates is a particular favorite, whilst travel and volunteering with the Australian Youth Climate Coalition demonstrate her passions for the people, the world and its future.